What personal information do we keep?
If you are a customer of ACHROMIC POINT CONSULTING PRIVATE LIMITED, we generally request and/or store the following information in relation to you in order to manage our business relationship:
Depending on the product or service you have acquired, we may also store other specific information about you. If you want more detailed information on this matter then please contact ACHROMIC POINT CONSULTING PRIVATE LIMITED. Contact details are provided below.
What do we use this personal information for?
If you contact us with an inquiry about our services or, for example, to order a product or service, the information we request from you is necessary to enable us to respond to your query or process your order. Failure to provide the information sought may mean that we are unable to comply with your request.
Third parties and your personal information
In some circumstances, it may be necessary for Achromic Point Consulting Private Limited to provide a third party with personal information obtained about you, or allow a third party to access that information.
Also, Achromic Point Consulting Private Limited, in conjunction with 3rd parties, handles the mailing of any products or product updates. The outsourcing of this activity involves the disclosure of your name and address to 3rd parties, and which product or service you have acquired. We have taken all steps to ensure that 3rd parties deal with personal information according to the same standards we subscribe to.
Right of access
This is known as an “access request”. In some circumstances, ACHROMIC POINT CONSULTING PRIVATE LIMITED may be entitled to refuse your access request. This includes where you have not supplied sufficient information to enable ACHROMIC POINT CONSULTING PRIVATE LIMITED to identify you, or the personal information you are requesting access to is being used for the purpose of prevention of unlawful or seriously improper conduct where granting access to the data would prejudice that purpose.
If you wish to request access to personal information ACHROMIC POINT CONSULTING PRIVATE LIMITED holds in relation to you, please write to us (contact details are provided below). In order to enable us to respond to your request, we will need to verify your identity. To this end, please include in your letter the following information:
ACHROMIC POINT CONSULTING PRIVATE LIMITED will endeavour to respond to your access request no later than 60 days after receiving the request. However, if ACHROMIC POINT CONSULTING PRIVATE LIMITED is unable to comply with the request within this period, or if it has made a decision to refuse your request, it will inform you of its position prior to the expiration of the 60 day period.
On receipt of your request we may also provide you with additional information about the way our organization manages the personal information it holds.
ACHROMIC POINT CONSULTING PRIVATE LIMITED is committed to adopting procedures which ensure that the information it holds is accurate, complete and up to date. To assist ACHROMIC POINT CONSULTING PRIVATE LIMITED in this process we request that you notify ACHROMIC POINT CONSULTING PRIVATE LIMITED Customer Support if you are aware that our records in relation to you are inaccurate or to inform us of any changes in the personal information ACHROMIC POINT CONSULTING PRIVATE LIMITED holds about you so as to enable us to update our records.
ACHROMIC POINT CONSULTING PRIVATE LIMITED complaints procedures
We value the privacy of the personal information relating to our customers and are committed to ensuring that personal information is handled in a manner that respects their privacy.
If you have a complaint in relation to ACHROMIC POINT CONSULTING PRIVATE LIMITED’s handling of personal information, please write to the Director (contact details are provided below) and include in your letter the following information:
ACHROMIC POINT CONSULTING PRIVATE LIMITED contact details
Achromic Point Consulting Pvt Ltd,
F-11, First Floor
New Delhi – 110019